Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
dnewb1580
4 years agoNew member | Level 2
Missing Files and they aren't in recently deleted files
Missing Files After my subscription renewed today almost all (95%) of my files disappeared and are not in recently deleted files.
Kearcuri
3 years agoExplorer | Level 3
Nothing is in the events page either! It looks like a few pictures and videos may be missing. There are blank spaces through out my files
Walter
Dropbox Community Moderator
3 years agoHey Kearcuri, sorry to jump in here, but I wanted to ask; is it possible that you have another Dropbox account, associated with another email address of yours?
When is the last time you remember seeing this missing file in your account?
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!