We Want to Hear From You! What Do You Want to See on the Community? Tell us here!

Forum Discussion

smforgacs3's avatar
smforgacs3
New member | Level 1
6 months ago

Missing photos

I thought all of my iCloud photos had been moved to my Dropbox folders.  Now I realize not all photos transferred.  I stupidly removed photos from iCloud and now I cannot retrieve them because it has been more than a month.  Any suggestions??

Camera uploads

1 Reply

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    6 months ago

    Hi 

    Just so we are on same page here is the issue that you moved from iCloud to Dropbox but they didn't all transfer from iCloud correctly? 

    If so you need to speak to Apple support to see if they can help. 

    If you moved them on a computer have you checked to see if they are in the Dropbox folder but maybe haven't sync'd to Dropbox?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need More Support

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!