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Moving files is super slow
Dropbox is so slow moving files it has become basically impossible to do any tidying up. If there's no answer for why this is happening, and a solution, then I'm going to have to move on to another service. I'm on a fast connection and a brand new gaming laptop with plenty of speed, RAM, etc. so I know it's nothing on my end.
5 Replies
- Nancy
Dropbox Community Moderator
Thanks for posting here, CharlesStanford.
Which Dropbox platform are you having this issue on? Is this happening on all platforms instead (website/desktop/mobile app)?
Are your files being moved after some time or does the action fail completely?
Let me know.
Web access on a PC. I think all of them moved, but I'm not 100% sure and that's a problem. Instead of KNOWING they moved, now it's up to me to SEE if they moved. That's your job, not mine.
- Nancy
CharlieStanford, please keep in mind that we have no visibility over your Dropbox account on the forum, so we can't check this on our end.
Please open another web browser and attempt to move a small number of files from there. I'd like to see if the same issue still persists.
I didn't mean literally watch my files. I meant that it's your job to make sure your site works. I have a fast connection (fastest AT&T sells- fiber, etc.), a gaming laptop (though I'm no gamer), and if Dropbox won't work with my browser of choice given my connection and hardware then I have no use for it. I was using Edge for what it's worth.
- Walter
Hey CharlesStanford, sorry to jump in here and thanks for your feedback on this.
May I ask if clearing the app's cache or using another browser helps improve matters at all for you?
