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Forum Discussion
Alain Church
8 months agoCollaborator | Level 8
Multiple notifications on desktop app asking me if I want to delete files
Last week my main PC W10, named "Qanto", went crazy making it impossible to use.
I was building a new PC. Again W10.
In an urgent move, I started to configure it as the New Main PC. Name "T...
- 8 months ago
Hey Alain Church, thanks so much for the screenshots!
So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance?
Do you reboot the device, or the app? If so, how do you reboot it?
Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that?
Alain Church
8 months agoCollaborator | Level 8
Oh, yes.
The notifications appears sround 17-22 seconds after the last startup program has been launched.
( No idea why )
- Megan8 months ago
Dropbox Community Moderator
Hey Alain Church, thanks so much for the screenshots!
So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance?
Do you reboot the device, or the app? If so, how do you reboot it?
Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that?
- Alain Church8 months agoCollaborator | Level 8
A) Yes. In the first stint, I deleted the folder you named.
The.NEF file notified is a raw image from a Nikon photo that was first in the "camera upload" and then moved to the main folder "Camera", which is five up from the opened folder "PC." no idea when I may have deleted it.
Usually, I delete the files after bulk-renaming them in "C. Upl." and only then moving them to the designated folder. I open the destination folder and rate all the images to have a value choice, before PostProcessing some of them only. OOF pics are deleted in a couple = xxxz.NEF + xxxz.JPG.B) When I mention "Reboot" I mean turn OFF and turn ON the main hardware.
Otherwise, I would say "restart" the program, or in case, "Uninstall and reinstall"
C) Dropbox has already been reinstalled twice, due to an issue while installing MS WebView2.dll for image &text preview in File Explorer.
No problem if I have to reinstall it once again. It will take 15 minutes, and I will do it tomorrow. ( it's now 01:30 :-) )
( That happens to demonstrate when Microsoft is able to produce a failure with its own software )- Walter8 months ago
Dropbox Community Moderator
Thanks for the additional information Alain Church
Can you also clarify something for me please? Are you storing your app folders in Dropbox and/or are you running any 3rd party apps when you boot your computer and/or the Dropbox desktop app?
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