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Forum Discussion
Alain Church
8 months agoCollaborator | Level 8
Multiple notifications on desktop app asking me if I want to delete files
Last week my main PC W10, named "Qanto", went crazy making it impossible to use.
I was building a new PC. Again W10.
In an urgent move, I started to configure it as the New Main PC. Name "T...
- 8 months ago
Hey Alain Church, thanks so much for the screenshots!
So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance?
Do you reboot the device, or the app? If so, how do you reboot it?
Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that?
Megan
Dropbox Community Moderator
8 months agoHey Alain Church, thanks so much for the screenshots!
So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance?
Do you reboot the device, or the app? If so, how do you reboot it?
Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that?
Alain Church
8 months agoCollaborator | Level 8
A) Yes. In the first stint, I deleted the folder you named.
The.NEF file notified is a raw image from a Nikon photo that was first in the "camera upload" and then moved to the main folder "Camera", which is five up from the opened folder "PC." no idea when I may have deleted it.
Usually, I delete the files after bulk-renaming them in "C. Upl." and only then moving them to the designated folder. I open the destination folder and rate all the images to have a value choice, before PostProcessing some of them only. OOF pics are deleted in a couple = xxxz.NEF + xxxz.JPG.
B) When I mention "Reboot" I mean turn OFF and turn ON the main hardware.
Otherwise, I would say "restart" the program, or in case, "Uninstall and reinstall"
C) Dropbox has already been reinstalled twice, due to an issue while installing MS WebView2.dll for image &text preview in File Explorer.
No problem if I have to reinstall it once again. It will take 15 minutes, and I will do it tomorrow. ( it's now 01:30 :-) )
( That happens to demonstrate when Microsoft is able to produce a failure with its own software )
- Walter8 months ago
Dropbox Community Moderator
Thanks for the additional information Alain Church
Can you also clarify something for me please? Are you storing your app folders in Dropbox and/or are you running any 3rd party apps when you boot your computer and/or the Dropbox desktop app?
- Alain Church8 months agoCollaborator | Level 8
Hehehe !! You are trying me hard, asking difficult questions.
I'm sorry for you 😇 ...
[ all my systems are under MY OWN full control 😂]
I mean ... 3rd party ...
Startup's, .Bat file executions, Registry, and TaskScheduled are listed below
😂( excluding Windows software - but I can also have that if needed )
- Alain Church8 months agoCollaborator | Level 8
Here goes the running situation... with Dropbox using around 6-9% CPU Time.
- Alain Church8 months agoCollaborator | Level 8
Here we go:
UP DA TE ☂ ☁ (˚ㄥ˚)>>>After turning on my PC
I discovered my T24 Dropbox was not correctly syncing this morning.
Looking from my Cell the Camera Upload >the Black image was already in .......but not on PC T24 Folder!
And the App down on the corner was saying Syncing 2 files... so I added a little more, it didn't perceived itAfter that I killed Dropbox and restarted it ... now the files waiting to be synced were 4...
... but kept waiting something.
Maybe that was the reason to use 6-8% of the <CPU>Having promised to Uninstall>Reinstall, I proceeded immediatly
.... and BIG SURPRISE... some existing files on my PC .. that before reinstall were not visible...
as a miracle, they appeared and could be seen NOW!> Look at those NEF files < they seem to be added after the Black image, but no.... they were already there ... no comments
I deleted the uninteresting ones .. and LO .... It asked me with the same already-seen notification 🙄
BUT NOW THE "don't ask me again" IS AVAILABLE !! 😂Maybe the previous installs were crippled ... no idea...
But for sure, the NEF pictures had already been moved to the appropriate Dropbox folders.
As proof, I've got this warning ! >> exceptional ÖIt seems we are on the right path so far:
> discovered a crippled install of Dropbox
That could explain all the strange things it was doing.
Let's see if we get Absurd messages again in the next few days.
I will come back and report on how it's doing, and mark it as a solution!!
Thanks a lot for your support.
(Write if you want to do more tests - No problem to do them )
PS:
That's a happy Alain smiling at you !!
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