Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Alain Church
8 months agoCollaborator | Level 8
Multiple notifications on desktop app asking me if I want to delete files
Last week my main PC W10, named "Qanto", went crazy making it impossible to use.
I was building a new PC. Again W10.
In an urgent move, I started to configure it as the New Main PC. Name "T...
- 8 months ago
Hey Alain Church, thanks so much for the screenshots!
So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance?
Do you reboot the device, or the app? If so, how do you reboot it?
Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that?
Alain Church
8 months agoCollaborator | Level 8
Here we go:
UP DA TE ☂ ☁ (˚ㄥ˚)
>>>After turning on my PC
I discovered my T24 Dropbox was not correctly syncing this morning.
Looking from my Cell the Camera Upload >the Black image was already in ....
...but not on PC T24 Folder!
And the App down on the corner was saying Syncing 2 files... so I added a little more, it didn't perceived it
After that I killed Dropbox and restarted it ... now the files waiting to be synced were 4...
... but kept waiting something.
Maybe that was the reason to use 6-8% of the <CPU>
Having promised to Uninstall>Reinstall, I proceeded immediatly
.... and BIG SURPRISE... some existing files on my PC .. that before reinstall were not visible...
as a miracle, they appeared and could be seen NOW!
> Look at those NEF files < they seem to be added after the Black image, but no.... they were already there ... no comments
I deleted the uninteresting ones .. and LO .... It asked me with the same already-seen notification 🙄
BUT NOW THE "don't ask me again" IS AVAILABLE !! 😂
Maybe the previous installs were crippled ... no idea...
But for sure, the NEF pictures had already been moved to the appropriate Dropbox folders.
As proof, I've got this warning ! >> exceptional Ö
It seems we are on the right path so far:
> discovered a crippled install of Dropbox
That could explain all the strange things it was doing.
Let's see if we get Absurd messages again in the next few days.
I will come back and report on how it's doing, and mark it as a solution!!
Thanks a lot for your support.
(Write if you want to do more tests - No problem to do them )
PS:
That's a happy Alain smiling at you !!
Megan
Dropbox Community Moderator
8 months agoHi Alain Church!
I'm glad things improved, and that you got the "Don't ask me again" prompt there.
I appreciate your updates on this, since they're going to help us and the users reading the thread get a full picture of the case. 😇
Definitely keep an eye on it, and let us know of anything else pops up. If you need something else, please let me know and I will be more than happy to help every step of the way.
Thank you!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!