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Alain Church's avatar
Alain Church
Collaborator | Level 8
8 months ago
Solved

Multiple notifications on desktop app asking me if I want to delete files

Last week my main PC W10, named "Qanto", went crazy making it impossible to use. I was building a new PC. Again W10. In an urgent move, I started to configure it as the New Main PC. Name "T...
Delete
desktop
Notifications
  • Megan's avatar
    Megan
    8 months ago

    Hey Alain Church, thanks so much for the screenshots!

    So, just to sum it up here: in the first couple of screenshots it seems you're deleting the folder "Screen Clip" and then when you reboot, you get the second screen with the delete message. Are those files related to the "Screen Clip" folder by any chance? 

    Do you reboot the device, or the app? If so, how do you reboot it?

    Also can you try uninstalling the app, and then reinstalling it to see if the behavior remains the same after that? 

Alain Church's avatar
Alain Church
Collaborator | Level 8
7 months ago

So far everything is OK pn T24 PC.

Re-install was the correct solution...
...no idea about what went wrong on the previous install!

🙄

( I mark it as "solved" ) 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
7 months ago

Hey Alain, happy Monday! 

🤓

I hope you're doing well. I definitely appreciate the heads up here, since it'll be helpful for other users facing the same issue too. 

Wishing you a wonderful week ahead!

 

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