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HGC2021's avatar
HGC2021
Explorer | Level 3
3 years ago

My dropbox is encrypted by virus can not restore original data

Hi all.   Today my dropbox is encrypted by virus, but but when i go to dropbox and choose to restore original data, the encryption virus immediately restores the file encrypted by virus. Please hel...
restore
HGC2021's avatar
HGC2021
Explorer | Level 3
3 years ago

 

 

 

You can see on my picture. I has a verison on May 23, 2022. But when i restore this version. I has notification like the photo below.

This version restore is February 19, 2023. Not May 23, 2022

 

Mark's avatar
Mark
Icon for Super User II rankSuper User II
3 years ago

You cannot restore to that version I'm afraid because it is too old to recover. You can only recover for 30 days as free user (i.e. up to about 25th Jan 2023). As a paid user at the time of the change / deletion you could restore 180 days (i.e. up to about 25th August). 

 

It is not possible to recover longer than that I'm afraid. Even upgrading will not do anything. 

  • HGC2021's avatar
    HGC2021
    Explorer | Level 3
    3 years ago

    But when i see on Version History, i can download.

     

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