Forum Discussion

Pierre15's avatar
Pierre15
Explorer | Level 4
3 years ago

My file has gone missing from everywhere

Hello, Up until a few days ago, my resumé was in the Dropbox folder on my Mac. It mysteriously disappeared from every location. I know I did not delete it. It's not in a trash bin anywhere. Not in...
restore
Pierre15's avatar
Pierre15
Explorer | Level 4
3 years ago

Hello Jay, that is a no to all the questions above. I did not delete it. It’s just not there. 

Thanks. 

jennwallace30's avatar
jennwallace30
New member | Level 2
3 years ago

Did you ever find your missing files? I have photos that have gone missing - they were there not too long ago.  They are photos I know I'd never delete.  And they aren't in my deleted items folder.  Just missing.... 

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!