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Forum Discussion
Pierre15
3 years agoExplorer | Level 4
My file has gone missing from everywhere
Hello,
Up until a few days ago, my resumé was in the Dropbox folder on my Mac. It mysteriously disappeared from every location. I know I did not delete it. It's not in a trash bin anywhere. Not in...
Pierre15
3 years agoExplorer | Level 4
It was synced because I accessed it multiple times over the last couple months. This was my résumé that I was working on and sending to jobs.
mcouvill
3 years agoExplorer | Level 4
We just experienced the same thing. An entire folder and it's contents just disappeared on Friday. Nothing in any Deleted files (though files before and after show up), nothing in Trash bins. It's as if it never existed and it was NOT deleted as it was a key folder. It was shared and now it is just gone.
- Rich3 years ago
Super User II
mcouvill wrote:
An entire folder and it's contents just disappeared on Friday. ... It was shared and now it is just gone.
Could your access to the folder have been removed? Is the share still visible on your list of shared folders?
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