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Forum Discussion
samuelc
18 days agoExplorer | Level 3
My files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It alw...
samuelc
7 days agoExplorer | Level 3
I don't know how to attach images in direct replies, so this is in response to Jay's message.
As you can see, the files are added at the same exact time, and all have zero bytes in them.
Megan
Dropbox Community Moderator
7 days agoHey samuelc, let me also jump in here!
Based on the screenshots that you sent me, and specifically the first one it looks like we're talking about an empty file. Can you please check the file version history of a file that was deleted, and then restored? I'd like to see how this looks like on your end.
In addition to that, can you also check your events page to see if it reflects the same behavior? The events page gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep in mind that there's a new stable build of our desktop app, so you might want to manually download and update it if you're not already using it.
I'll be waiting for your updates!
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