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samuelc
2 months agoExplorer | Level 3
My files appear to be empty after editing
Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It alw...
Megan
Dropbox Community Moderator
1 month agoHey samuelc, let me also jump in here!
Based on the screenshots that you sent me, and specifically the first one it looks like we're talking about an empty file. Can you please check the file version history of a file that was deleted, and then restored? I'd like to see how this looks like on your end.
In addition to that, can you also check your events page to see if it reflects the same behavior? The events page gives you an overview of all activity in your account including files events (adds/edits/deletes), as well as adding or removing shared folders.
Keep in mind that there's a new stable build of our desktop app, so you might want to manually download and update it if you're not already using it.
I'll be waiting for your updates!
samuelc
1 month agoExplorer | Level 3
None of my files get deleted and then restored. Instead, they either get replaced by a new file with the same name and blank version history with my name attached (all the version history says is that I added a blank file), or all get deleted. All of these happen to multiple files at the exact same time.
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