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samuelc's avatar
samuelc
Explorer | Level 3
2 months ago

My files appear to be empty after editing

Hello, I'm on an ASUS Zenbook running Windows 11. I have a shared dropbox folder that constantly has files getting wiped/copied (when they get copied they are empty) showing up on the dropbox. It alw...
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samuelc's avatar
samuelc
Explorer | Level 3
1 month ago

None of my files get deleted and then restored. Instead, they either get replaced by a new file with the same name and blank version history with my name attached (all the version history says is that I added a blank file), or all get deleted. All of these happen to multiple files at the exact same time. 

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
29 days ago

Hey samuelc!

I'm going to need some account-specific info in order to look closer into this. I just sent you an email, so please reply back as soon as possible and we'll take it from there!

Thanks!

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