Need to see if your shared folder is taking up space on your dropbox 👨‍💻? Find out how to check here.

Forum Discussion

zakladams's avatar
zakladams
Explorer | Level 3
9 months ago

My files are being deleted constantly when saved in the Dropbox folder on Mac OS

There is something wrong with my Dropbox. I've had it installed on my Mac for years and over the past several months files are being deleted shortly after I create them or drag them into the dropbox ...
Delete
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Hi zakladams, thanks for bringing this to our attention.

Do you have any other apps or services that monitor or make changes to the Dropbox folder?

Is this occurring for any folder within the Dropbox folder itself? Are you able to add files from the Dropbox site without any issue?

This will help me to assist further!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!