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zakladams's avatar
zakladams
Explorer | Level 3
9 months ago

My files are being deleted constantly when saved in the Dropbox folder on Mac OS

There is something wrong with my Dropbox. I've had it installed on my Mac for years and over the past several months files are being deleted shortly after I create them or drag them into the dropbox ...
Delete
zakladams's avatar
zakladams
Explorer | Level 3
9 months ago

I don't think there are any apps that are making changes to the Dropbox folder. I have dozens of sub-folders in Dropbox, and haven't seen this behavior in all of them, but I have seen it in several in different places in the folder hierarchy.

It does seem like I can add files to Dropbox from the web interface without this behavior happening.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
9 months ago

Could you try quitting all your open apps on your machine, apart from the Dropbox app, and then try adding a new file into the Dropbox folder, and let me know if this behavior repeats again?

  • zakladams's avatar
    zakladams
    Explorer | Level 3
    9 months ago

    I tried this and it seems to be working, however, the deleting wasn't constant before. I upload many files to Dropbox every day and the weird deleting only seems to happen occasionally. There are always multiple apps open on my machine when it happens though.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      9 months ago

      This could mean that one of the open apps is somehow deleting the new files added to the Dropbox folder. 

      Try starting upon some of the usual apps you have running, and then add a new file into the folder. 

      Each time that it works, try a new app and add a new file, and so on, until the new file gets deleted.

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