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Solved
My files have reverted to versions dating from 2019, why?
Hi,
My files from last week have been replaced by a version dating to 2019!
The recovery technique isn't doing anything.
How do I get back my last save from a week ago?
Hi ET1977, thanks for bringing this to our attention.
Are you certain that you've logged into the correct Dropbox account?
Do you see any event history on this page, or deleted files?
This will help me to assist further!
Jay
Dropbox Community Moderator
Dropbox Community ModeratorHi ET1977, thanks for bringing this to our attention.
Are you certain that you've logged into the correct Dropbox account?
Do you see any event history on this page, or deleted files?
This will help me to assist further!
Thanks Jay, I accidentally discovered that I had a second account .
All is back to normal .
- Theresa
Community Manager
Hey there ET1977 , and welcome to the Dropbox Community 🎉.
I’m so glad you got to the root of the issue with having two accounts... things like that can definitely be a bit confusing 🤯. It’s great to hear that Jay was able to help you get it all sorted.
Now that everything’s back on track, I’d love to hear how you use Dropbox in your daily routine. 😊 I’m Theresa, one of the Community Managers here, and I’m always curious about different workflows 👩💻. If you're open to sharing, your insights might even spark some handy productivity tips that we can share with you or ideas that we can pass along to our internal team 🚀.
Looking forward to hearing your thoughts ✨,
T 😺 (Dropbox Community Manager)
