We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
KSwan
12 months agoNew member | Level 1
My files were deleted in July, can I recover them now in December?
I have just logged onto Dropbox (basic account) to find that I must in two actions have somehow inadvertently deleted all bar one of my folders on 16 July 2024. I found this very odd as the deletions...
KSwan
12 months agoNew member | Level 1
That is what I feared. And the machine is no longer around. I am seriously puzzled by this, as one folder did remain, but I suspect it was something to do with your second suggestion. I have some backed up elsewhere but by no means all. Many thanks for your quick response.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!