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jonsymbolgoodman's avatar
jonsymbolgoodman
Explorer | Level 3
3 years ago

Mystery Photos on my account

Long story short: I have to free up space and these photos are mysterious in origin -- and I don't know what to call that 'menu item' on the left edge to be able to search for it in help in order to ...
Organize
Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi jonsymbolgoodman, thanks for bringing this to our attention.

 

If you click one of the photos, does it show its location on the right hand side?

 

This will help me to assist further!

  • jonsymbolgoodman's avatar
    jonsymbolgoodman
    Explorer | Level 3
    3 years ago

    Down the righthand side, there is a space for comments...

    • Walter's avatar
      Walter
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hey jonsymbolgoodman - sorry to jump in here, but could you navigate to these files and check their version history?

       

      Also, based on your screenshot it seems that you're using a personal account on the Basic plan and those folders are normal folders stored in the account, not shared ones so I'll need you to elaborate on what you mean by '(un)following' them. Were you referring to the relevant feature perhaps? 

      • jonsymbolgoodman's avatar
        jonsymbolgoodman
        Explorer | Level 3
        3 years ago

        So the account was created to be able to access shared files for work. I haven't linked it to anything, but was 'invited' to join the shared space. I'm the only one in the group who is getting "out of space" notifications, and am trying to figure out how to drop stuff to make space so I can actually work... These are not photos I uploaded, so they came from *somewhere* right?

        If I'm the only one whose storage is full, there must be something I'm linked into which no one else is, and this bunch of photos seemed to be the most likely culprit...

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