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YBeFitWellness's avatar
YBeFitWellness
New member | Level 2
3 years ago

PowerPoint for Web not Opening in order to edit the file

In the past week, every time my team tries to open a PPT from DropBox, it will only open for preview and not for edit. When we try to use PowerPoint for the web, a new tab will open and will appear t...
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YBeFitWellness's avatar
YBeFitWellness
New member | Level 2
3 years ago

I have attached the images for both the preview and the PowerPoint on the Web. 

 

When we download it, we can access the PowerPoint just fine, like normal. 

Calvin2DBX's avatar
Calvin2DBX
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi YBeFitWellness!

 

I hope you're having a great day, and don't mind me jumping in here.

 

Can you try in Firefox (which isn't Chromium based like Edge and Chrome) to see if you can replicate the issue there? 

 

Also give it a try in "incognito" mode and let me know what you see. 

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