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Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
4 months ago

Re: Trying to delete a file permanently but being asked for a password

Hi RebeccaIceQueen, could you try using an incognito browser without any extensions running, by following these steps?

  • Open a private browsing/incognito window: Cached data and cookies can sometimes cause issues. Opening a private window should resolve problems in this case.
  • Disable add-ons and extensions: Certain add-ons and extensions can interfere with expected browser behavior. Disable them and refresh the page.
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