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Forum Discussion

wiaz's avatar
wiaz
New member | Level 2
3 years ago
Solved

Read only on desktop App

HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all syn...
desktop
edit
sync
windows
  • wiaz's avatar
    wiaz
    3 years ago

    Thank you for fast response. It looks like safety software that monitors traffic on work computer cause this problem. I am trying to deal with our IT administrator to solve the issue. If it will not work, i will get back here. Thanks. Ivan

Anton Haikov's avatar
Anton Haikov
Explorer | Level 4
3 years ago

When I click "How to fix" Chrome is open this link — https://help.dropbox.com/sync/files-not-syncing#permission.

I have a business account on Dropbox. And I think I logged in like administrator but not sure about it. However, I can go to the admin console from the app.

 

Folder with Read-only error is a root folder of whole business acсount and all folders inside. And this folder located in E:drive.

Thank you for your helping me! Hope we can solve this issue.)

Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi Anton Haikov, it might sound trivial, but have you tried signing out and then back into the app?

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