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Forum Discussion
rcpluse
8 years agoNew member | Level 2
Recover Permanently Deleted Files
Someone got an access to my account and deleted some of my files 3 months ago. I tried recovering it now, but it still wont after purchasing the Dropbox Professional Trial with that said that it can ...
- 8 years ago
Hey rcpluse, I am afraid that you cannot recover those files via Dropbox anymore. If you were a Dropbox Basic user when the deletion happened, those deleted files would be kept for 30 days. After 30 days those files would have been removed permanently from the Dropbox server. Now subscribing to Dropbox Pro cannot recover them. Dropbox Pro subscription is not retroactive, meaning it is not applicable to past events, it will keep 120 days history from now on.
- 8 years agoThe only thing I can suggest is looking to see if they are available on any other device still, or, if they were a part of a shared folder can you get somebody else to send you them back.
Walter
Dropbox Community Moderator
8 years agoHey babureddy79 , thanks for reaching out about this.
You stated that you have already permanently deleted these files and please feel free to correct me if I'm wrong but when this type of deletion occurs, the files and their backups (no matter what version history your account is entitled to) are immediately removed from Dropbox's servers. Note that this can only be done via the web interface on Dropbox.com.
I hope this helps and I remain at your disposal should you have any other questions!
babureddy79
8 years agoExplorer | Level 4
Are you sure when I permanently deleted any file ,it won't be look even in dropbox server correct
- Mark8 years ago
Super User II
Yes. - babureddy798 years agoExplorer | Level 4Is dropbox company can share my files to other sites are not ....
Is our files or Folders in dropbox are fully secured are not ... Is it private and confidential...
Please give me clarity on this - babureddy798 years agoExplorer | Level 4Permanently deleted files or Folders in my account... will be available in dropbox servers are not explain me ...
If available in their servers how many days it will be ...Say me fast- Mark8 years ago
Super User II
As has been said repeatedly once you permanently delete a file its deleted. It cannot be recovered and no, Dropbox, will not put it anywhere else.
That file is instantly removed. That file is NOT recoverable.
https://help.dropbox.com/security/file-access
- babureddy798 years agoExplorer | Level 4Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,
If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me please- Mark8 years ago
Super User II
Your questions have been answered multiple times.
babureddy79 wrote:
Sir any one help me iam getting tension, if I keep any pornography photos in my Dropbox account , will dropbox share it to any pornsites , help me soon ,No they wont.
babureddy79 wrote:
If I permanently delete that type of photos in my account , is it will be in Dropbox company server are not tell me pleaseThey are not on the servers.
As this has been answered, repeatedly, I'm closing this thread.
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