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Forum Discussion
Vedavathi P.
11 years agoNew member | Level 1
Recovering deleted files after 30days
Hi,
I am unable to see deleted files. How can I get deleted files after 30days?
- 9 years agoDepends upon what you did to the Business Account and how long ago. A request to delete an account does exactly that - deletes it and the data with it.
The only way to know for sure though is contact support at www.dropbox.com/support and then track at http://dropbox.zendesk.com. Note that replies will take at least a few days.
Delitaru
9 years agoNew member | Level 2
There is a way to recover files after 30 days from your local files but it is not guaranteed.
First, if someone you shared with has not synced with dropbox after the delete, the files should still be there. That person should NOT open dropbox (or close it immediately when you start up), go to the dropbox folder (%HOMEPATH%\Dropbox\) and copy the folder out before opening dropbox.
If not, then there is still a way to recover files when they are deleted from a sync. Everyone who has access to the folder can try to restore files from the cache. Unfortunately, files in the cache do not retain their folder structure so the first option is preferable.
If its not in the cache, then im afraid that your files are lost.
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