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Forum Discussion

Vedavathi P.'s avatar
Vedavathi P.
New member | Level 1
11 years ago
Solved

Recovering deleted files after 30days

Hi, I am unable to see deleted files. How can I get deleted files after 30days?
restore
  • Mark's avatar
    Mark
    9 years ago
    Depends upon what you did to the Business Account and how long ago. A request to delete an account does exactly that - deletes it and the data with it.

    The only way to know for sure though is contact support at www.dropbox.com/support and then track at http://dropbox.zendesk.com. Note that replies will take at least a few days.
Cindy M.11's avatar
Cindy M.11
New member | Level 1
10 years ago

Hello,

I am in the same situation as Vedavathi above.  My husband is the owner of a shared folder, and another user deleted some files.  My husband also would be the owner of the files and was the one who uploaded them to the shared folder.  He does not have the extended file history.  Is there any way to restore the files past 30 days?  I thought that only the original owner of the files can permanently delete them.

Any help is much appreciated!

Thanks!

CGM

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