Need to see if your shared folder is taking up space on your dropbox 👨💻? Find out how to check here.
Forum Discussion
Solved
Recovering deleted files after 30days
Hi,
I am unable to see deleted files. How can I get deleted files after 30days?
- Depends upon what you did to the Business Account and how long ago. A request to delete an account does exactly that - deletes it and the data with it.
The only way to know for sure though is contact support at www.dropbox.com/support and then track at http://dropbox.zendesk.com. Note that replies will take at least a few days.
Richard P.
Super User alumni
Super User alumniIs there any way to restore the files past 30 days?
No, not if you didnt have Extended Version History at the time of the deletion and continuously since.
I thought that only the original owner of the files can permanently delete them.
But that's not what you say happened in your post - "permanently deleting" files means the user carries out an action to delete the file permanently from the version history. But in the situation you describe, 30 days simply passed from the time of deletion, in which case the files are naturally no longer kept for recovery, the files do not have to be deleted by the owner for this to happen.
