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stuckIntheValut's avatar
stuckIntheValut
Helpful | Level 5
6 years ago
Solved

Remove files from the vault

I need to move files back to dropbox from the vault - the work around did not work.   
Delete
desktop
Dropbox Vault
  • stuckIntheValut's avatar
    stuckIntheValut
    6 years ago

    I had the same issue - downloaded the files from the Vault and uploaded them to regular Dropbox - it works, takes a few minutes but got my files back in working order.

     

Daphne's avatar
Daphne
Icon for Dropbox Community Moderator rankDropbox Community Moderator
6 years ago

Hi Barry9, I hope you're well today!

 

Can you let me know if you're able to simply move the files out of the Vault like you would move any other file in Dropbox? Eg. Click "..." and choose move for the selected file.

 

If you're getting any errors, please send me a screenshot of that (excluding any personal info).

 

Let me know and we'll go from there!

Barry9's avatar
Barry9
Helpful | Level 5
6 years ago

Thank you, Daphne! Your suggestion worked. It took me a little time to figure out exactly how to do it, but I was able to fix my problem with your help. Sorry for the delay in thanking you. I got email about your post and--silly me--I tried to answer that. When I was younger, I was a bit faster on the draw.

All best

-Barry

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