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Signed into my account and all my files are gone
Hey, I've been on DB for 13 years and i just had a bunch of old photos mainly and sometimes used it for practical stuff, but now coming back after long time i see DB has been updated alot and all my ...
Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.
wouldnt they delete my account if i was inactive for a year? they didnt do that i still have it.
Rich
Super User II
Super User IIwouldnt they delete my account if i was inactive for a year? they didnt do that i still have it.
The way I understand it, the account is disabled and the content is deleted. If, later, you try to sign back in after this happens, the account is reactivated. The content, however, has already been deleted so the reactivated account is empty.
I don't see any notification that it was deactivated and reactivated....
Also, have not gotten any e-mail, only emails for the past 2 years that my account was overfull and I needed to upgrade, and last time I was logged in I tried to upload some stuff but could not since I realized they now had a cap on how much you can upload.
Last I logged in was about 4 months ago when I got new pc and needed to store some files here since I was getting rid of the old PC.
- Walter
Dropbox Community Moderator
In that case, there should be a sign of your missing files in your events page or the deleted files page as well D-Y1996
If you take a look at those places and need further assistance, you can let us know and we'll reach out via email to have a further look internally if needed.
Let me check.
