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Forum Discussion

D-Y1996's avatar
D-Y1996
Helpful | Level 6
8 months ago
Solved

Signed into my account and all my files are gone

Hey, I've been on DB for 13 years and i just had a bunch of old photos mainly and sometimes used it for practical stuff, but now coming back after long time i see DB has been updated alot and all my ...
restore
  • D-Y1996's avatar
    D-Y1996
    8 months ago

    Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 months ago
D-Y1996 wrote:

wouldnt they delete my account if i was inactive for a year? they didnt do that i still have it.

The way I understand it, the account is disabled and the content is deleted. If, later, you try to sign back in after this happens, the account is reactivated. The content, however, has already been deleted so the reactivated account is empty.

D-Y1996's avatar
D-Y1996
Helpful | Level 6
8 months ago

I don't see any notification that it was deactivated and reactivated....

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