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D-Y1996's avatar
D-Y1996
Helpful | Level 6
8 months ago
Solved

Signed into my account and all my files are gone

Hey, I've been on DB for 13 years and i just had a bunch of old photos mainly and sometimes used it for practical stuff, but now coming back after long time i see DB has been updated alot and all my ...
restore
  • D-Y1996's avatar
    D-Y1996
    8 months ago

    Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.

Hannah's avatar
Hannah
Icon for Dropbox Community Moderator rankDropbox Community Moderator
8 months ago

Hey D-Y1996, I'd also suggest making sure that you're signed into the correct Dropbox account, because that happens sometimes too.

D-Y1996's avatar
D-Y1996
Helpful | Level 6
8 months ago

Hey, so you were right, I have two DB accounts and I was looking at the wrong one, dumb me, I dont know what happened, I thought about this right away that it could be the problem and I checked my other mail for DB mails, but I couldnt find any. However now I can.

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