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Forum Discussion
Some of my Dropbox shared content has been deleted, without the option to restore.
Hi, I received several messages stating that our Dropbox storage was full, and another email stating that some content would be permanently deleted on June 4, 2025. I figured it was a storage proble...
Thanks a lot for the quick reply.
I didn't find the deleted items in my sharing tab online or my events page.
I've attached the email I received.
Really appreciate the effort. if we need to upgrade our program, let me know.
Hila
- Megan
Dropbox Community Moderator
Thanks for the added info Kodesh Vechol!
Based on this email, it seems that some content that was shared with you belonged to a Dropbox team that has since been permanently deleted. As a result, the content in the shared folder has also been permanently removed.
Please keep in mind that the initial email must have been sent days prior to the deletion, in order to inform you that the content would be deleted 14 days after notification.
Now, due to data security and privacy reasons, we’re unable to restore access to this content. If you still need access, I'd recommend reaching out directly to the owner or the person who initially shared the folder with you.
With the above in mind, even though I'd love to be able to help more, I'm afraid that my hands are tied.
That said, I'll be right here if there's something else we can check in the meantime.
