We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
XxDarkus101Xx
8 months agoExplorer | Level 3
Stop automatic deletion of files when over quota on a Basic plan
I know I am over my storage limit but I do not want Dropbox to automatically delete anything unless I say so. I do not want to upgrade to any plans or do anything else. I just want my files to stay t...
XxDarkus101Xx
8 months agoExplorer | Level 3
don’t worry about that, I always login and use both of my accounts. I’m just concerned that some of my files will be deleted because I have years of stuff on here even though I’m just a basic plan user. I would hate for that to happen
Rich
Super User II
8 months agoXxDarkus101Xx wrote:I’m just concerned that some of my files will be deleted because I have years of stuff on here even
Then you'll need to make sure your accounts don't exceed your quota.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!