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Forum Discussion
roxyazar
5 years agoExplorer | Level 3
Tags not showing up?
One of the people who has access to our shared folder added tags to images within a folder a few days ago. I am ready to finish up a project based on those tags, but I cannot find where the tags are and searching my tags does not show up anything. The tags themselves show up in the search bar, but no images. Next to the images, it says the last edits to the files were by the person who tagged them. I watched him tag everything myself, too. We were both using Dropbox on our desktops. Why can't I search for the tags? I tried another browser and clearing the cache.
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- blueskies22 years agoNew member | Level 2
I am having the same problem, same embarrassment after persuading my team...
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