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343 TopicsMy version history is missing.
Device Dell Desktop Operating System/Browser (if using the web) Windows 11 Dropbox App Version (if using the app) Current I justed edited a jpg and want to restore an earlier version. Before today, I last edited the file 4 days ago, but Version History only shows the current version. Why can't I restore my file?Solved69Views0likes7CommentsHow can I share files within a folder in a specific order?
Question or Issue I'm a pro photographer and I use dropbox to deliver photos to my clients. I number each photo (i.e. "Smith-1, Smith-2, Smith-3, etc...). Dropbox used to share them in order (lowest number to highest) now they share in reverse order (highest number to lowest). I want to change this back to the way it was but I'm having no luck figuring it out. Any help??Solved81Views0likes5CommentsHow can I move a shared folder I don't own out of my root directory?
I have clicked on a link to see a shared folder for which I have editing privilege. The folder is in my dropbox in the root directory, but it is no use to me there, I need it in another place in the directory structure. I cannot see how to move it, I can move the directories inside the main folder, but then it will disappear form the other peoples dropbox. I do not mind having two copies of it all as I have the space, but need to find a way to either move the main directory or the sub directory's to a different location within my dropbox without causing an issue to the person who shared with me and keep two way link enabled. I am doing this online in the web application, I do not use the desktop application, Thank you69Views0likes4CommentsSearch for single words and copy sentences in documents from the Backup page
I suggest to be able to search for single words and copy sentences directly from Word documents on the Backup site, www.dropbox.com/backup/all from a mobile phone. This is already possible from the Backup site through the web browser of a PC.47Views0likes1CommentSome of my files appear as 0 bytes and I can't open them/restore a previous version.
Hello All, Starting sometime this week, a large number of files in one of my folders are showing as "0 bytes" and I obviously cannot read them. I'm synchronising the folder with my mac, and thought maybe my mac corrupted the files? (I definitely did not use those files in the past months). I thought to 'recover' them from the dropbox.com site by going to "Version History" for each file but when I click on that I get to an error page: Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help center and forums for help, or head back to home. So I am also not sure how to recover these files? Very strange134Views0likes7CommentsSearching IPTC keywords on the website: Why does Dropbox only kinda work?
Trying to use DB to store photos that have IPTC keywords applied to them. All information I find seems to say this should work, but when I do a search for a keyword only a few of the images with that keyword end up showing as search results. (Doing this via a browser window with Mac Safari) Anyone have experience with this? Why does this only kinda work? It doesn't make sense to me and is very frustrating! Am I doing something wrong?53Views0likes2CommentsHow can I find what files I've stored on my Dropbox account to delete them and free up space?
Question or Issue Hi I have a similar issue to Thingy. I have tried to troubleshoot following all suggestions provided in this suggestion string but cannot even identify what, if anything, I have stored in the Drive. When I access it this is the screen Can someone please direct me to where I identify what I have in the Drive so I can identify what I can delete to fill up space. Frankly, I cannot recall I actually have anything. Thanks ChezzieSolved178Views0likes4CommentsIt should be possible to drill down to a folder before enabling restoring a deleted file.
in order to restore a deleted file, you first have to go to the main page and click 'deleted files' which then scans your master folder. This is not beneficial and it takes a long time. - It would be better to be able to drill down to a sub folder which is where the deleted file lived and then invoke the scan, Only makes sense.70Views0likes5CommentsFile version history not working. I get a vague error when I try to check.
Question or Issue Since this morning, the file version history no longer works on any file in my dropbox. The error screen that appears is "Error Something went wrong. Don’t worry, your files are still safe and the Dropbox team has been notified. Check out our Status Page to see if there is a known incident, our help center and forums for help, or head back to home." Thanks106Views0likes4Comments