We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
ronlw
3 years agoExplorer | Level 3
The tool bar is missing on my device.
I have lost the tool bar across the top where I could move, copy, delete files etc
17 Replies
Replies have been turned off for this discussion
- Jay3 years ago
Dropbox Community Moderator
You're viewing the Dropbox folder within Explorer, and the toolbar belongs to the Windows interface, and isn't related to Dropbox itself.
Have you tried changing any of your OS settings to see if they help?
- ronlw3 years agoExplorer | Level 3
not a clue how to do this. sorry
- ronlw3 years agoExplorer | Level 3This changed with a new computer with windows 11, my old computer still views with that toolbox.
- Jay3 years ago
Dropbox Community Moderator
Since Windows 11 disables it by default, you can re-enable the menu using these steps I found on the web.
Right-click the title bar above the URL address bar in the browser and select the Menu Bar check box. The menu bar will display unless you clear the Menu Bar check box again to hide it.
Let me know if this helps.
- ronlw3 years agoExplorer | Level 3
Didn't help. I uninstalled and reinstalled. There was no bar to right click on. I am so frustrated right now!
- Jay3 years ago
Dropbox Community Moderator
As the steps I found didn't work, and as this is a Microsoft application, I'd recommend getting in contact with them directly on how to re-enable this feature on Windows 11.
- ronlw3 years agoExplorer | Level 3Ok. I will try that. Thanks for all your help
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
The Dropbox Community team is active from Monday to Friday. We try to respond to you as soon as we can, usually within 2 hours.
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X, Facebook or Instagram.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!