Forum Discussion

ronlw's avatar
ronlw
Explorer | Level 3
3 years ago

The tool bar is missing on my device.

I have lost the tool bar across the top where I could move, copy, delete files etc

17 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    You're viewing the Dropbox folder within Explorer, and the toolbar belongs to the Windows interface, and isn't related to Dropbox itself. 

     

    Have you tried changing any of your OS settings to see if they help?

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago

    not a clue how to do this. sorry

     

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago
    This changed with a new computer with windows 11, my old computer still views with that toolbox.
  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Since Windows 11 disables it by default, you can re-enable the menu using these steps I found on the web.

     

    Right-click the title bar above the URL address bar in the browser and select the Menu Bar check box. The menu bar will display unless you clear the Menu Bar check box again to hide it.

     

    Let me know if this helps.

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago

    Didn't help. I uninstalled and reinstalled. There was no bar to right click on. I am so frustrated right now!

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    As the steps I found didn't work, and as this is a Microsoft application, I'd recommend getting in contact with them directly on how to re-enable this feature on Windows 11.

  • ronlw's avatar
    ronlw
    Explorer | Level 3
    3 years ago
    Ok. I will try that. Thanks for all your help

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