Forum Discussion

Chiboko's avatar
Chiboko
New member | Level 2
2 years ago

This is an unlinked Dropbox on Mac Sonoma 14.5

I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to ...
desktop
Error Messages
Mac
larryoz's avatar
larryoz
Explorer | Level 4
2 years ago

Since Dropbox support is entirely useless I took it upon myself to fix the problem.

What worked for me was deleting the unlinked dropbox and reinstalling a dropbox. It had to download everything I had all over again but all is working as it should.

jgksea's avatar
jgksea
New member | Level 2
2 years ago

I have been battling this for 2 weeks now.  I am scared to delete the dropbox if I might lose all my files ... but like you have described I am getting the same messages.  It all started because we are all switching to OneDrive, so I had to unlink my computer and then all hell broke loose.  I couldn't reconnect and get the "This is an unlinked dropbox" message and also the ones about the server etc.  I can access my files on the website, but everything locally on my computer I can't copy or paste or move or open.

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