Forum Discussion

Chiboko's avatar
Chiboko
New member | Level 2
2 years ago

This is an unlinked Dropbox on Mac Sonoma 14.5

I cannot access files stored in the dropbox location untill I copy an individual file and paste it elsewhere, how do I fix this whenever I also try to connect it says Your device couldn't connect to ...
desktop
Error Messages
Mac
Walter's avatar
Walter
Icon for Dropbox Community Moderator rankDropbox Community Moderator
12 months ago

Hi there Thomas_Breath_Coach - thanks for the nudge.

Can you please clarify your computer's exact OS version and the status and version of the Dropbox desktop app as shown in your menu bar?

Did you install the app with admin privileges in the first place and have you also granted Dropbox full disk access as outlined here? 

  • Thomas_Breath_Coach's avatar
    Thomas_Breath_Coach
    New member | Level 1
    10 months ago

    Not sure about the version and status of Dropbox. Photo below. 

     

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