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Thumbnail not showing up, only generic icon when I go to 'camera uploads' to try to attach image
hi, i just had to reinstall my pc, reinstall dropbox, etc.. all good.
but in outlook i goto attahc an image, i goto my 'dropbox\camera uploads\ folder, and all i see are generic blue icons
, ...
I have been in contact with Dropbox via Twitter and latterly by email. At their suggestion I changed one of the files to Online Only (in Windows File Manager) and the thumbnail immediately showed. I then changed it back to Local and the thumbnail remained. I then changed all 693 files in the Camera Uploads folder to Online Only and back to Local (it took some time) and now all the thumbnails show.
In a further exchange of email Dropbox say there are aware of the problem but believe it is caused by some 3rd party software or App. I have asked if they care to say what they think it is but I have not had a reply. They have now closed my case.
I have just taken a pic on my phone; it uploaded immediately and the thumbnail is showing so for me the problem is sorted.
Not sure why Dropbox support didn't just post this publicly rather than only email me, but here's a solution they sent that worked for me:
Open File Explorer > View tab > Options > View tab > Uncheck Always show icons, never thumbnails (If this is already unchecked, check it and OK..Then go back again and uncheck it and OK
That will be because it has nothing to do with failing to check the right boxes. As you would have discovered if you read the thread first. This was a bug with Dropbox that has been accepted as such by them and hopefully now corrected. It has nothing to do with generic settings. It was the loss of thumbnails after dragging and dropping image files, in my case background textures, into the likes of Photoshop or making use of drag and drop uploaders
Well, I have just finished getting rid of all the grey X's and generic labels from all my photos.
I first right clicked the main "camera images" folder which contains all my pics - literally thousands of 'em, and changed them all to "online only" which took quite a while but I finished up with everything online and a lot more space on my hard drive.
I then right clicked the main file again and changed it to "local". This took a lot longer, like several hours, but I ended up with a perfect set of photos complete with thumbnails now stored on my hard drive where they belong.
I have no idea exactly when this problem first arose but from the look of this and other threads it has been going on for a while. I just hope my photos will stay fixed and my future uploads will not suffer the same problem.
