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David H.78's avatar
David H.78
Explorer | Level 4
3 years ago

Trying to Understand DropBox Photo Storage

I'm considering moving from Google Workspace to DropBox and have a few questions. I assume the navigation bar link named "Photos" is simply a single place to see all photos from all folders and subfo...
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Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi David H.78, thanks for the screenshot! 

 

Do you use your mobile or website when viewing the content you mentioned above? 

 

Provided that the content is part of a shared folder, it should show you the path of the folder indeed. You mentioned that you don't have any photos in your Dropbox directory on your end, and that the file is part of a shared folder. Could you send me another screenshot of the file above, as shown in your shared folder? 

  • David H.78's avatar
    David H.78
    Explorer | Level 4
    3 years ago

    I am viewing Dropbox via desktop browser. To clarify, I have photos in Dropbox, just none in the root folder. Here is a screenshot of the same file in the shared folder as requested. And here the path is correct. This was the same path I was expecting to see in the info pane in Photos so it's good to know that's how it should work.

     

    • Megan's avatar
      Megan
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      Hi David H.78, can you try checking the info of this specific file on your Photos tab, but from a different browser? 

       

      Do you get the same results? 

      • David H.78's avatar
        David H.78
        Explorer | Level 4
        3 years ago

        Same results in chrome and firefox. I also tested it and it appears to be related only to shared folders, whether they are shared with me or by me. If a folder is not shared the info shows up correctly. The moment I share the folder, the photo/s location show up as "dropbox" in the info pane in the Photos section.

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