Forum Discussion

David H.78's avatar
David H.78
Explorer | Level 4
3 years ago

Trying to Understand DropBox Photo Storage

I'm considering moving from Google Workspace to DropBox and have a few questions. I assume the navigation bar link named "Photos" is simply a single place to see all photos from all folders and subfo...
Organize
Megan's avatar
Megan
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi David H.78, can you try checking the info of this specific file on your Photos tab, but from a different browser? 

 

Do you get the same results? 

David H.78's avatar
David H.78
Explorer | Level 4
3 years ago

Same results in chrome and firefox. I also tested it and it appears to be related only to shared folders, whether they are shared with me or by me. If a folder is not shared the info shows up correctly. The moment I share the folder, the photo/s location show up as "dropbox" in the info pane in the Photos section.

  • David H.78's avatar
    David H.78
    Explorer | Level 4
    3 years ago

    Anything? 

    Thanks

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi David H.78, in order to look into this matter in more detail, would it be possible to reach out to the email associated with your forum profile?

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