We’re Still Here to Help (Even Over the Holidays!) - find out more here.
Forum Discussion
Solved
Turning on dropbox backup but folder name is weird
I had tested the Dropbox Backup feature in the past so I know that when turned on my Computers should be added as My Mac (Unique Mac Name). I decided to turn it back on again when setting up two new Macs that I have but the backup now creates the folders as just Mac, Mac (2), Mac (3)
I've gone through the steps of unlinking Dropbox from each computer. Checking their names in System Preferences and also in the Security tab of my Dropbox account. The computer names are correct in Dropbox but the backup feature is still creating the folders as just Mac
OK, they are finally rolling up a Beta update for Dropbox Backup that will let you rename and I was able to do it! You can do go through Dropbox Backup in the app, disable the backups on all the computers there, and then restart them. Then, re-enable backups and it should move you over to beta so you can now rename things!
56 Replies
Replies have been turned off for this discussion
Yes, I did this, but the result is bigger problem than before: Dropbox created a another My Mac, and start the bacup again, from the beginning. Now, I have two My Mac, with the same files/ docs. The Problem is solved, but this solutions is so bad.
- Lusil
Dropbox Staff
Hey @, eperadam, could you let us know if you unlinked the desktop app from your account?
What does the Security tab online show in regards to your connected devices? The way Dropbox reacts to this stupidly implemented solution and the way they focus only on more distracting 'features' I decided to cancel my subscription.
All the best
If i Rename my mac, the folder doesnt refreshing...
- Daphne
Dropbox Community Moderator
Hi sprocket003!
Can you clarify for me, is it showing this on the original backup folder, or did you re-enable the backup after renaming the device and it still shows the old name? I'm having this issue as well. Tried all these steps and still it's naming it "Andys-MacBook-2" because previously there was another "Andys-MacBook" on the network. I've since renamed the second computer and removed the 2 but Dropbox is still naming the backup folder with it. Can't figure out a solution.
- DaphneThanks for getting back to me here eperadam.
Since the backup folder can only take the name of the device when it's enabled, that's why we suggest unlinking the device from the Dropbox account, so it can be reconnected with the correct device name.
Unlinking the device from your account will indeed stop the app syncing, but it won't delete the files from your Dropbox account online, or locally on your computer.
I would just say to make sure that the app is showing "up to date" in the sync status, and that it's not trying to sync files before you unlink the app. Thank you, but I didnt understand...
What will happen. If i Unlink my Mac from Dropbox, and It will stop sync feature? Files that have been synced to dropbox in the past will be deleted after unlink defice or not? Because it synced over 500 GB, which I don’t want to delete.
I have a few question about Dropbox.
First, how can I rename "My Mac (xy)" featured Folders, because I had two Mac folders, a MacBook Pro, and an Air, so I want to change it to: My Mac ( Pro) and My Mac ( Air). (because its looks like cool)
Thanks for help!
