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Can I manually limit the number of older versions for my Dropbox Backup files?
Hi everyone, I'm using Dropbox Backup and I would like to understand how version control works. Is it possible to limit the number of backup versions per file? For example, can I set Dropbox to keep only the 10 most recent versions of a file, automatically deleting the oldest one when a new version is created? Alternatively, do I need to manually delete old versions? Is there an option for automatic deletion based on the age of a version (e.g. after a certain number of days)? Thanks in advance for your help!
Moving files on my desktop to the trash deletes them immediately instead.
I am running Dropbox Backup. On MacOS, when I drag a file on my desktop to the trash, it is deleted automatically. In other words, it does not appear in the trash in case I want to recover it later. I get a warning that says "This item will be deleted immediately. You can't undo this action." When the same file is in any other folder or location on my computer besides the Desktop, and I drag it to the trash, the behavior is normal - the files goes into the trash where I can see it and recover it if need be. I am running Dropbox Backup on Sequoia 15.2 on a 2020 M1 Macbook Air. Any thoughts?
How to delete my Dropbox Backup files
Hello, I saw that my file box is almost full - Personal Dropbox spaceUsing 22.4 GB of 22.75 GB Regular files (107.9 MB) Backup (21.8 GB) Replay (0 bytes) Shared files (443.9 MB) Unused space (388 MB) I am suprised that I have Backup 21,8gb I do not see anywhere what files are those and how to delete them, because I do not use any backups on dropbox. Can anyone please tell how to delete them, because I do not know even where they are stores and there are no folders with name Backup.Dropbox has changed the file organization on my computer
Hello, Can anyone help me with navigating files on my computer? Since I tried to install Dropbox all my files have been addressed different. On power shell and command line I can't get to some folders because dropbox has other folders with the same name and I don't how to navigate to the directories and folders I want? Can anyone help me with this? Thanks.
I deleted a backup, but it is still using storage. Why?
Hey all, I recently deleted a backup of an old external drive from the Windows client. This should have freed up storage in my account - however, it is still using the same 608MB, even after waiting for two days. There are no files in the "Deleted files" section either. What do I have to do to free up that storage?How to undo an accidental backup to Dropbox?
A couple of months ago I must have accidently hit a key where it seems my complete computer is backed up to dropbox. I'm on a Mac and my "Documents" folder now has a Dropbox icon and it seems each file is no longer located on my mac but on Dropbox. So I depend on internet speed for access to the files. I have solved part of the problem by making all my folder "available offline" which, I assume, restores my Mac the way it was before. But I would like to permanently disable this automatic backup and have my documents folder looking the same way it was before all this happened.
A bunch of my files went to Zero Bytes on Mac
This issue was posted here like five years ago by a different user and the fix worked for them but I've encountered the issue now and the fix isn't working. Basically, I've got a new Mac, synced all my files from my old Mac but they're mostly showing up as Zero Bytes and they're not openable. I tried going to my preferences->Account->holding down the alt/option key and clicking "Fix Permissions". It prompts me for my computer password, I enter it, it seems to work but doesn't. So I do it again, then I receive the error message in Dropbox: "Dropbox was unable to fix permissions in your Dropbox. Please contact support if the problem persists." I'm on the basic plan, so I don't have access to proper support (bad show, guys) so I'm hoping someone can help.
Desktop files have disappeared after logging off the app
I have a client who has either had the Dropbox client removed, or has been logged off. The result is his files has disappeared from the locations that he had synced(?) to dropbox. e.g. Desktop, Downloads, Documents. When he logs into Dropbox through the Web, they are there, but when he installed the client back onto his Mac, the files did not sync back. Is there a way to rectify this situation?
