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Forum Discussion
BGUYUT
3 months agoHelpful | Level 5
Unable to read Word documents. What can I do?
I just tried this and it modified my Dropbox files, but I still get the same error message that the file may have become corrupted and to use text converter. Does anyone have any other ideas?
- 3 months ago
Just solved the issue! I had downloaded Dropbox from the Dropbox website. I deleted that and downloaded the Dropbox app from the Microsoft Store. Now I can open my MS Office documents without a problem.
BGUYUT
3 months agoHelpful | Level 5
Just solved the issue! I had downloaded Dropbox from the Dropbox website. I deleted that and downloaded the Dropbox app from the Microsoft Store. Now I can open my MS Office documents without a problem.
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