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kleep's avatar
kleep
Explorer | Level 4
3 years ago
Solved

Which device is deleting files

Hi!

When I look at deleted files  I see that they are deleted from PC (9), is there a way to learn more, like the name and ip of this computer. Under security I have a list of computers, but with their full name, not the PC(1) or Mac(3) nickname. Under same account.

 

Thanks

Delete
desktop
Dropbox Pro
FAQ
  • Jay's avatar
    Jay
    3 years ago

    What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?

8 Replies

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  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Hi kleep, thanks for bringing this to our attention.

     

    If you're viewing the devices page from the Dropbox site on a desktop browser, you can hover your mouse over the i icon which will show the IP address, version number, and the current OS it's running.

     

    If you have any further queries, feel free to message back.

  • kleep's avatar
    kleep
    Explorer | Level 4
    3 years ago

    Hi @Jay, 

     

    Thank you for your answer. The devices page doesn't show the arbitrary (ie Mac (9)) names, so it's no use in this case. 

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    Could you attach a screenshot showing the devices page on the desktop version of the site?

  • kleep's avatar
    kleep
    Explorer | Level 4
    3 years ago

    Hi Jay, here's the screenshot from account/settings/security:

    [image deleted]

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    What about if you view the version history of one of the deleted files after you restore it. Does it show the device name there when you hover over the Desktop wording?

  • kleep's avatar
    kleep
    Explorer | Level 4
    3 years ago

    Hi Jay,

     

    You are right, it works in version history -> deleted file -> "desktop" and you have to hover over this specific word.

    Also in deleted files one can hover over the Mac(9) keyword and it shows the computer name.

     

    A real point and click adventure.

     

     

  • Jay's avatar
    Jay
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    3 years ago

    No worries, glad to have helped out! If you need any further assistance in the future, please let me know.

     

    Enjoy the rest of your week!

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