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DD Wire's avatar
DD Wire
Explorer | Level 3
8 months ago
Solved

Which plans have access to OCR search?

There seems to be a lot of confusion and contradicting info out on the web about what your platform is capable of and at what service level needs to be subscribed to in order to search files in Dropb...
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  • Jay's avatar
    Jay
    8 months ago

    Hi DD Wire, thanks for bringing this to our attention.

    Image search is limited to certain plans as listed here, and you can search for text in files with certain plans, here. 

    In general, all plans can search individual files, when previewing the file, and search for text within the file. 

    If you have any further queries, feel free to message back.

DD Wire's avatar
DD Wire
Explorer | Level 3
8 months ago

Update: 

I upgraded to Dropbox Plus to test the Search capabilities.  It seems to find some and not others as well as erroneous results in one case.  I have tried PDF, PNG, OCR's and Non-OCR documents, also tried the Dropbox Mobile App to Scan documents and by the way those were not finding any searchable text in either file format PDF or the PNG.

I feel like it depends on the condition of the file that is uploaded.  Im just troubleshooting trial by error to see what works, I would rather have a Dropbox specialist just tell me the answer on best practices to get good search results. 

My best results were from PDF that had OCR applied before uploading.  I dont really want to OCR everything since its an extra step and the files become larger.  

Did I read that some Higher Tier Plans apply OCR to the documents when they get uploaded?  

Thanks, Dave

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