Forum Discussion

Jo - The Well's avatar
Jo - The Well
New member | Level 2
2 years ago

Why does one of my colleagues see that her Excel file is locked for editing by her?

Hi, one of my colleagues is trying to open a spreadsheet stored in drobox using Excell, and it is saying locked for editing by her? which it is not - her other colleague is also having the same probl...
edit
Jo - The Well's avatar
Jo - The Well
New member | Level 2
2 years ago

Hi Nancy, the ticket number is: 

##- Please type your reply above this line -##

 

Ticket #23449821

 

We have still not resolved the problem unfortunately.

 

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
2 years ago

Hi Jo - The Well, thanks for the info. Have you tried replying to the support agent for them to assist further on their end?

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