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Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
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I can't open my desktop app.
Clicking on the Dropbox icon opens the local Dropbox folder, rather than the app.
I've uninstalled and reinstalled the app to no avail.
My only access to preferences, settings, etc is by clicking on the active Dropbox icon in the lower right tray. But still no access to the app itself.
I followed the thread of another user having the same trouble. Didn't resolve for him either. That thread ended by transferring discussion over to email, so no posted remedy.
I'm using Windows 10.
Any help in gaining access to my app would be appreciated!
I think the problem maybe was some users didnt know that the desktop app was available in the format in preferences as below.. i know this because other Dropbox users in our office didnt know how to set if to show this on their PC.
when i explained how to show it, they said that it was great..
Guys i think we are going around in circles with this.. and it not looking good for coming back.. the website is C##p , and im getting sick of pop-up email from Dropbox about post.. time to cancel the community email notifications..
Funny now to see this page from 2019: https://blog.dropbox.com/topics/product-tips/new-desktop-app
Since this took place I also do not get any comment notifications ... its an issue, and my colleague who has a paid account has the same issue on mac.
And not getting notifications anymore - using mac
Thank you for your help!!
Yes we agree 100%. This change has killed the flow.
When will the desktop app become available again?
Walter,
Given that Dropbox recognizes it has impacted the way we work, when can we expect to have the desktop app back?
"I would also like to assure you that your content is still safe and in the same location as it is today."
You've taken away one of my favourite part of Dropbox - but I should be happy because at least you didn't randomly move or delete my files?!
