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thecandidate's avatar
thecandidate
Helpful | Level 5
4 years ago
Solved

Why is the Dropbox Desktop App no longer available?

The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.

What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had. 

Please, dropbox, #bringitback! 

  • Hey people, how are you all doing?

    First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.

    Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.

    Support for the desktop window ends on January 17, 2022.

    Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.

    Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
     
    If you need me, give me a shout. 

     

84 Replies

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  • Kim12's avatar
    Kim12
    New member | Level 2
    4 years ago

    Seems like it's time to find another service. Hate to do it as I've used Dropbox practically since it started up, but the online version sucks and I don't always have internet (travel a lot) so it seems Dropbox will no longer work for me or my business. Too bad they screwed up a good thing!

     

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II
    4 years ago

    Kim12 wrote:

    ... it seems Dropbox will no longer work for me or my business. Too bad they screwed up a good thing!


    How will it no longer work for you? The Dropbox application that handles syncing to your computer still exists and always has. It's just one feature of the app that was removed (the built-in file manager). Other than that, the app is the same as you've been using since it started up.

  • NBAlex's avatar
    NBAlex
    Helpful | Level 5
    4 years ago

    This functionality was extremely useful as you can immediately browse files via the desktop tool and open files in their native app. (e.g find a PSD, double-click it, and it opens in photoshop, etc). For some bizarre reason, this functionality was removed this year, and judging by the threads about it, nobody has been happy with the removal of it.  If I wanted to open a file in explorer, as I sometimes do, I will simply select that option. 

     

    Please return the functionality. It is extremely useful when handling folders containing thousands of files.

  • Walter's avatar
    Walter
    Icon for Dropbox Community Moderator rankDropbox Community Moderator
    4 years ago

    Hey talhaZafar, could you clarify to which interface you're referring exactly? 

     

    Are you referring to the desktop app that was deprecated back in January? 

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