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Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
84 Replies
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Yes bring it back! I need the 'Do not sync to Dropbox' functionality. That thing is IMPORTANT!
Blah blah blah... Unfortunately, but what you are offering now is not enough and totally incomprehensible. In that case, I and my entire company will start looking around for another solutions...
- Walter
Dropbox Community Moderator
Hi all!
Thank you for taking the time to share your feedback with us.
We understand that the decision to streamline the desktop experience by focusing only on Finder and the menu bar on Macs and File Explorer and the taskbar on Windows has impacted the way you work with Dropbox on your desktop. We apologize for the inconvenience caused.
I would also like to assure you that your content is still safe and in the same location as it is today. You can continue using our Finder (Mac) and Explorer (Windows) integrations, the icon in the menu bar/taskbar, the Dropbox website or our latest iOS and Android mobile apps to sync and organize your content.
Let us know if you have anything to ask or add.
I AGREE!!! THIS IS HORRIBLE!!!! The original app was so helpful and now everything is opening up in FINDER and its a MESS!
This is horrible. We need the application to be separate from all our files. Its causing a lot of issues.
I was going to ask why my desktop app was not working. I am GLAD I found this post. I was about to upgrade to to Advanced Business for a Business I am starting. I really liked the Desktop App but with out it not getting a business acct.. Google Workspace here I come.
I want the desktop app back. I loved that in the app I could open my files to Illustrator/Photoshop... now projects are taking me twice as long because I have to find the folder, nothing is in the same order, it takes longer to open it in a program. This was a horrible move on their part and has me considering something else. My work flow for today has been horrendous trying to navigate folders. I really hope they rework the desktop app and bring it back. The Finder on Mac process is not working for me, and is costing me time, which is impact my end clients. Fix it Dropbox.
SO inconvenient. I've been fielding this question from within my team since yesterday.
We use the app for starring, pinning, commenting on specific images or files with caption notes, @ each other to get quick responses.
we're all working from home again during the omicron spike (we are in healthcare, supporting major hospitals and aged care homes) so the loss of functionality is a major disruption, at the worst possible time.
I am aware the move was made because some users found the dual existence of program files/finder AND the app to be too confusing, so is there perhaps a way to bring back the app as an optional item (like, in preferences 'show the app' or 'don't show the app' ) so it's not a default for those who get confused easily but its available for those end users who DON'T find it confusing and actually require it (and require the extra functionality that made dropbox worth paying for) ??
