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Why is the Dropbox Desktop App no longer available?
The dropbox desktop app had such a great user interface and was a good workflow for our team.. unfortunately as of 17 Jan 2022, it has been dropped.. I wonder why this change was made, and i'm just hoping the application is being improved instead of being killed.
What we enjoyed out of the desktop app was the ability to pin specific files to the main dropbox for quick access, which everyone was able to identify quickly. with the Finder app, it was hard to see pinned items, and with the website, its a redundant process – requiring lots of extra steps – having to open up the website to identify the folder before pinning them. the website does not give as much visual cues as the desktop app previously had.
Please, dropbox, #bringitback!
- Hey people, how are you all doing?
First of all, thanks a lot for your thoughts and comments. They surely help a lot to understand what you want on your end.
Keep in mind that Dropbox remains focused on helping our customers stay organized and work more efficiently. With this focus, we’re simplifying your desktop experience with improvements to Windows Explorer, macOS Finder, and the taskbar/menu bar.
Support for the desktop window ends on January 17, 2022.
Don’t worry—we're continuing to support a great desktop app experience for you and your content is still safe with us.
Save, view, share, and access all your files with the Dropbox folder in Windows Explorer, macOS Finder, the taskbar/menu bar, on dropbox.com, and with the latest iOS and Android apps.
If you need me, give me a shout.
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- Your response sounds like a bot. Are you a bot? If not please respond to the question instead of skirting around it and giving bot like generated responses. Will you reinstate this feature that we so obviously like and need?
Refund, Refund!
I'd like to open my Dropbox like this▶▶
but my pc only opens this regular folder▼▼... What should i do..?? Thank you in advance!!!
- Mark
Super User II
There is no way to now do this - Dropbox depreciated that window on the 17th of Jan.
You now need to use the Dropbox website.
I agree that the Desktop was redundant in some ways, but some functions were really usefull, as described above.
I specifically liked the abilty to use the great search function in Desktop, and then to be taken to a specific file in Win Explorer - big loss.
Unfortunately, it seems syptomatic of DropBox's somewhat erratic progresses: introduce something half-heartedly, let it barely survive for a while, then make it disappear. Paper is another example: I started to look into it, but it fail to see the real benefits. Same for Passwords: Could be great but lacks commitment...
I appreciate Dropbox focussing on what they're good at: Cloud. But it may make sense to work on some cloud-boosting features.the Dropbox APP, definitely helped us stay organized and work more efficiently. Now it's just a really bad joke.
I can't open my desktop app.
Clicking on the Dropbox icon opens the local Dropbox folder, rather than the app.
I've uninstalled and reinstalled the app to no avail.
My only access to preferences, settings, etc is by clicking on the active Dropbox icon in the lower right tray. But still no access to the app itself.
I followed the thread of another user having the same trouble. Didn't resolve for him either. That thread ended by transferring discussion over to email, so no posted remedy.
I'm using Windows 10.
Any help in gaining access to my app would be appreciated!
I think the problem maybe was some users didnt know that the desktop app was available in the format in preferences as below.. i know this because other Dropbox users in our office didnt know how to set if to show this on their PC.
when i explained how to show it, they said that it was great..
Guys i think we are going around in circles with this.. and it not looking good for coming back.. the website is C##p , and im getting sick of pop-up email from Dropbox about post.. time to cancel the community email notifications..
Funny now to see this page from 2019: https://blog.dropbox.com/topics/product-tips/new-desktop-app
Since this took place I also do not get any comment notifications ... its an issue, and my colleague who has a paid account has the same issue on mac.
