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boyesr's avatar
boyesr
Explorer | Level 3
3 years ago
Solved

Access to files in deleted accpounts

If an employee has created a shared folder and then the employee leaves the company, and their Dropbox account is deleted, do the remaining employees with whom the files are shared still have access ...
account access
  • Rich's avatar
    Rich
    3 years ago
    boyesr wrote:

    So just to confirm the files are not deleted when the account is deleted. Ownership of them can be given to another member after the fact.

    Correct. During the process of removing a team member, the team admin is asked if they want to transfer the member's files to another member and they can chose to transfer now or transfer later.

Jay's avatar
Jay
Icon for Dropbox Community Moderator rankDropbox Community Moderator
3 years ago

Hi boyesr, thanks for messaging the Community.

 

Is the employee a member of a Dropbox Business team, or are they using a personal account?

 

This will help me to assist further!

  • boyesr's avatar
    boyesr
    Explorer | Level 3
    3 years ago

    They would be part of the business team.

    • Jay's avatar
      Jay
      Icon for Dropbox Community Moderator rankDropbox Community Moderator
      3 years ago

      If they're part of the team, and they were deleted from the team, if the team admin transfers the file to another user, then shared folder ownership would also be transferred to the new user.

      • boyesr's avatar
        boyesr
        Explorer | Level 3
        3 years ago

        Thanks!

        So just to confirm the files are not deleted when the account is deleted. Ownership of them can be given to another member after the fact.

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